Privacy policy

 

Privacy Policy

This Privacy Policy outlines how Ariva collects, uses, and shares your personal information when you visit or make a purchase from www.arivajewels.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate through the Site, we collect data about the web pages or products you view, the referring websites or search terms that led you to our Site, and information about how you interact with our Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files stored on your device, often containing an anonymous unique identifier. For more details on cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files – These track activity on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – Electronic files that record information about your browsing activity.

When you make a purchase or attempt to do so, we collect specific information, including your name, billing and shipping addresses, payment details (excluding stored credit card information), email address, and phone number. We refer to this as “Order Information.”

When we mention “Personal Information,” we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

By using the Site and/or making a purchase, you consent to the use of your personal information for the purposes outlined below:

We use Order Information primarily to process and fulfill orders (including payment processing, shipping, and providing invoices and confirmations). Additionally, we use this data to:

  • Communicate with you via SMS, email, WhatsApp, RCS, and other platforms.

  • Monitor transactions for potential fraud or security risks.

  • Provide product recommendations, promotions, and marketing communications.

Device Information is used to screen for security risks (such as fraud detection via IP address tracking) and improve our Site’s overall experience by analyzing visitor interactions and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to facilitate operations as described above. For instance:

  • We use Shopify to power our online store. Learn more about Shopify’s privacy practices here.

  • We rely on logistics partners like Delhivery for order fulfillment.

  • We use Google Analytics to understand site usage. Read Google’s privacy policies here and opt-out here.

We may also disclose Personal Information to comply with applicable laws, respond to legal requests, or protect our business interests and customers.

BEHAVIORAL ADVERTISING

We use Personal Information to tailor advertising and marketing efforts. Learn more about targeted advertising at the Network Advertising Initiative’s educational page.

Opt-out options:

You can also opt out via the Digital Advertising Alliance’s portal.

DO NOT TRACK

We do not modify our Site’s data collection practices when we detect a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your personal information. If you wish to exercise this right, please contact us using the information provided below.

Additionally, we process your information to fulfill contractual obligations (e.g., fulfilling orders) and for legitimate business interests. Your information may be transferred outside Europe, including to Canada and the U.S.

DATA RETENTION

We retain your Order Information for record-keeping purposes unless you request its deletion.

CHANGES

We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes.

CONTACT US

For inquiries regarding our privacy practices or to file a complaint, contact our grievance and nodal officer:

Ariva Jewellery
Website: www.arivajewels.com
Email: help.ariva@gmail.com
Phone Number: 9166934749

By using our Site, you agree to this Privacy Policy.